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Memory Magic in Product Design

This time last year, we took the kids to Disneyland. One resounding memory is how each day ended with an incredible parade and a fireworks show. That standout memory is

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The Hidden Lives of Logos

Ever notice how the old Milwaukee Brewers logo isn’t just a ball and glove? Look closer: It’s an ‘m’ and ‘b’ cleverly combined into baseball gear. Once you see it, you never

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71 Years of Perfect

The Fender Stratocaster hasn’t changed a bit since 1954. Think about how rare that is. With constant upgrades and innovations being the absolute norm, here’s a piece of technology that’s basically identical

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Their Shock is Your Hook

Yesterday I wrote about embracing your haters. Here’s a real-world example of how that can work: I was running social media ad campaigns for a premium pillow brand when we

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❤️ Those Haters

Tourists recently called Vienna’s famous Schönbrunn Palace “just a huge, boring, yellow building.” and “Dull as dishwater.” The Vienna Tourist Board loved that review so much, they made it the centerpiece of

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Set-and-Forget Product Marketing

IKEA dropped the perfect example of product marketing that aligns with both customer needs and values: Three steps. Twenty years. Dunzo. What they’re selling you isn’t a light bulb. It’s

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Why Dish Soap Just Got … Beefier

I just read something that perfectly illustrates how innovative companies stay ahead of rapidly shifting consumer needs. Dawn dish soap has been totally reformulated because … Americans are eating SO much

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Your Product Has 7 Seconds

Seven lousy seconds. That’s all you get. I know it doesn’t sound like much, but how’s this: The process starts even faster. Here’s how your customer’s brain processes a new

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