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Sell the Hub, Not the Gadget

Oakley isn’t just making eyewear anymore … it’s building a platform for the future. I bought my first pair of Oakley Pilots in the ’80s, watching Greg LeMond win races like the Tour de

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Bring Your Innovation Closer

When a product feels too futuristic, people hesitate. They may love the idea, but can’t picture using it yet. A new study found that for highly novel products, future-focused or abstract

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Turn Insults Into Ad Fuel

The science is clear: when your brand gets hit with an unfair insult, using it can make you look more confident … and boost your results. A June 2025 study

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What We Lose, What We Gain

I once watched Levi’s jeans being made by hand on a factory floor. Today the company is gearing up to run its global operations with an AI super-agent. Years ago

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Physical Product Subscriptions Take Off

The future of tangible products isn’t one-and-done. It’s ongoing. A new Juniper Research report projects the subscription-commerce market will pass US $700 billion, combining physical goods and services. At IFA 2025, hardware brands followed

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Sell What It DOES (Not What It IS)

Buyers get excited when they picture outcomes. A 2024 Journal of Retailing study found that when products are categorized by benefits rather than attributes, people imagine themselves using them more vividly. That mental imagery

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Everyone Is a Cheapskate

No matter how much money someone has, they still need to feel they’re getting a great deal. You.Me.The wealthiest lady in town. We’re all careful with money … just for

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Mystery Sells

A little uncertainty makes people more likely to buy. A study in the Journal of Consumer Psychology found that when shoppers feel low control (like when choices are overwhelming) mystery increases interest.

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